Shipping Policy

Effective Date: July 2026

Thank you for shopping with JM Beauty Lab. We are committed to delivering premium beauty and wellness products with care.

Order Processing

All orders are processed within 2–5 business days after payment has been received.

Because our products are made and fulfilled through our trusted manufacturing partner, processing times may vary during holidays, promotions, or periods of high demand.

Once your order has shipped, you will receive a confirmation email with tracking information.

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Shipping Times

Estimated shipping times are:

United States

• Standard Shipping: 3–7 business days

Please note that these are estimated delivery times and are not guaranteed.

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Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

From time to time, JM Beauty Lab may offer free shipping promotions.

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Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Please allow up to 48 hours for tracking information to update.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately at support@jmbeautylab.com.

Once an order has entered production or shipped, we may not be able to make address changes.

Additional shipping charges may apply if a package must be reshipped.

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Lost or Delayed Packages

Once an order has been handed to the shipping carrier, delivery is the responsibility of the carrier.

If your package appears delayed, please first contact the shipping carrier using your tracking information.

If you need additional assistance, please contact us and we'll do our best to help resolve the issue.

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Damaged Orders

If your order arrives damaged or defective, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Photos of the damaged product and packaging

We'll work with you to provide a replacement or another appropriate resolution.

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International Shipping

At this time, JM Beauty Lab ships within the United States only.

If international shipping becomes available, this policy will be updated.

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Questions

If you have any questions regarding your order or shipping, please contact us:

JM Beauty Lab

📧 JasmineSMcCartney@gmail.com 

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